Reference

permata123 Privacy Policy For Your Account

Clear data choices sit beside your account path, wallet records and mobile access. Our permata123 Privacy Policy explains what we collect when you complete phone verification, how cookies…

Account dataWallet recordsCookie choicesAccess requests
permata123 permata123 Privacy Policy For Your Account
REQUEST ROUTES

Check Your Privacy Request Path

A clear contact route helps when you want to ask about account data, a cookie choice or a wallet record.

Access request Ask us which personal data is connected with your account and why it is held. Include your registered contact detail so we can verify the request before responding.
Correction request If your account data is inaccurate, tell our support team what needs changing. We may confirm phone verification or another account step before updating the record.
Wallet query For a DANA, OVO, GoPay or QRIS reference, provide the transaction date and visible status only. Never send a wallet PIN, password or full authentication code.
HANDLING PRACTICE

Understand How We Handle Your Data

Our privacy process follows the account journey rather than collecting unrelated details. We use the minimum practical records for access, wallet matching, security and support, then apply retention rules to operational and…

Account records

We use your registration details and phone verification result to create and protect account access. Sign-in history and device signals can help us identify unusual access without requesting your password.

Payment references

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference may be stored to reconcile account activity. We use the reference for status checking, not to request your wallet PIN.

Cookie settings

Cookies and similar browser storage can keep a session working from login to the lobby and remember selected settings. You can manage browser permissions, although some account steps may then need repeating.

Account protection

We limit internal access to account data and use verification steps when a request concerns your record. If a message asks for a password or code, stop and use our account support path.

Retention period

We retain records only as long as needed for account operation, dispute handling, security checks or legal duties. When a record is no longer needed, our handling process addresses deletion or anonymisation.

Policy changes

If this Privacy Policy changes, we will update the page and identify the revised wording. Check the page before opening an account or sending a data request, especially after a service change.

Find Privacy Policy Answers Quickly

These answers address the searches we hear most often about the permata123 Privacy Policy. They cover account access, cookies, Indonesian wallet references, correction requests and deletion questions, so you know what to prepare before contacting us.

It explains how we handle account details, phone verification, sign-in records, device data, cookies, wallet references, support requests, retention and changes to the policy where local law permits.

We may collect registration details, contact data, phone verification results, sign-in activity, device signals and cookie identifiers. We use these records for access, security, support and required account administration.

Yes. The Privacy Policy covers payment references connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. We use visible references to match status and account records.

Use our account support path and ask for an access request. Provide your registered contact detail and describe the record you need; we will verify ownership before discussing account data.

Yes. Send a correction request through the support route, identify the inaccurate field and provide the updated wording. We may repeat phone verification before changing information tied to your account.

Cookies can keep your login session and selected settings working as you move from a mobile browser to the lobby. Blocking them may require repeated account steps or affect access to some pages.

You can ask us to delete eligible data through the support route. We first verify the request and check whether security, dispute handling, account records or legal duties require limited retention.